How to check your Rates or Water Balance

Checking your current outstanding rates or water balance is easy.

All you need to do is follow the steps below:

  1. Open our online system and register.  To register, please click here
  2. Enter your reference number. Your reference number can be found on your rates notice as illustrated below.
  3. Your rates balance will now be displayed.

You can then proceed to making making a payment if you wish.


How to find your reference number

Your reference number can be found on the top right of the rate notice:

Sample Rate Notice Reference No