Payment Options and Agreements to Pay

AGREEMENTS TO PAY

If you are experiencing financial difficulties and cannot pay this notice by the due date, please contact our Customer Service Centre to avoid recovery action and associated costs.

You can also pick up a free MoneySmart Pack at the Community Centre, 80 John Street, Yeppoon or download the pack here  or visit the MoneySmart website here.


DIRECT DEBIT

This facility is available for making rates and water payments.  Please contact Council’s Customer Service Centre on 1300 790 919 for further information or by registering as an online user and complete a direct debit request.

Go to:  online services to register and complete the Direct Debit Request form online.

You can also complete the form, click here to download and email to enquiries@livingstone.qld.gov.au 

View Council's Direct Debit Terms and Conditions.


PAY ONLINE

This facility is available for making rates and water payments, follow the links to pay with MasterCard or Visa.
Pay Online Now pic

To register for online services and make your payment, please click here.  

  • When making rate payments please use Council's Biller Code Number of 130328 and your 7 digit assessment number (excluding the dash) that appears on the notice / letter and the amount you wish to pay.
  • When making water payments please use Council's Biller Code Number of 130336 and your 7 digit assessment number (excluding the dash) that appears on the notice / letter and the amount you wish to pay.

BPAY

Pay online from your cheque or savings account using BPAY. Simply log on to your internet banking service, select the bill payment option and follow the instructions.

Livingstone Shire Council RATES biller code:  130328

Livingstone Shire Council WATER biller code:  130336

Customer Reference Number (CRN): Printed on the front of your rates notice

You can also use BPAY to pay your rates over the phone. Call your bank and follow their instructions - quick and easy!

Not sure if your bank or financial institute offers BPAY? Check the BPAY website

BPAY View

BPAY View® - a new option for managing your rates payments

Register for BPAY View® and receive, pay and store your rate notices in your online banking.

Livingstone Shire Council is now offering you a new, more convenient, way to manage your rate notices. BPAY View sends your rate notices straight to the same online bank you use to pay them.

With convenient email, SMS or bank message reminders* and secure online or mobile access. BPAY View makes it easy to pay on time, every time. And BPAY View is easy on the environment too.

Registration

Sign up today in 3 simple steps...

  1. Log into your online banking account.
  2. Look for the BPAY View® or View Bills section.
  3. Register to receive your Livingstone Shire Council rate notice by entering:
  • the Biller Code: 130328 for Rates or 130336 for Water;
  • your BPAY View registration number as shown in the payments option area of your rate notice; and
  • your name exactly as it appears in the first line from the address block on your rate notice;
  • you will then receive an email advising you of your registration.

Note: Paper rate notices will no longer be issued to you once you have registered with BPAY View®.

Receiving your rate notice

  • your financial institution will send you an email notification when a rate notice is issued.
  • when you log in to your internet banking, your next rate notice issued will be available for you to view and pay.
  • your electronic rate notice will look the same as the printed version.
  • you can print and save copies of your rate notice if required.

BPAY® and BPAY View® are trademarks of BPAY Pty Ltd ABN 69 079 137 518.

*Notification may vary for each Financial Institution. Contact your Financial Institution for terms and conditions. †Subject to availability of funds.