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Frequently Asked Questions

What happens if I can’t pay my rates by the due date?
If you are unable to pay your rates by the due date, it is important that you contact council as soon as possible to discuss your circumstances. You can make an application to pay your rates by instalments. You can make an application for scheduled Direct Debits to your rates or water account by going to Council's online services also. Options include: weekly, monthly or fortnightly Direct Debits (performed on Tuesdays), or customers may use BPay to set up regular internet banking transfers. These payments will then be credited to your rates assessment. Please phone Livingstone Shire Council’s Rates Department on 1300 790 919 if you are having difficulties.

Rates

Show All Answers

1. What is Owner-Occupier Status?
2. What is the difference between Owner Occupied and Non Owner Occupied differential rating categories?
3. Why did I get the letter Non Owner Occupied Categorisation with my Rates Notice (issued 1st August 2018)?
4. What must I do if it is my principal place of residence?
5. What must I do if it is not my principal place of residence?
6. What is deemed as suitable supporting documentation for Owner Occupier Status?
7. What if I am purchasing a new property and it is Non Owner Occupied?
8. When will I receive my rates and water notices?
9. How much is the discount on general rates?
10. How do I get the discount on my rates?
11. Can I pay my rates in advance?
12. What happens if I can’t pay my rates by the due date?
13. Will I have to pay interest on my overdue rates?
14. What is a Supplementary Rate notice?
15. Who values my property?