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Frequently Asked Questions

What is a Supplementary Rate notice?
A supplementary rate or charge occurs when there are changes to valuations and/or services available to a property. The charges are usually calculated on a pro-rata basis from the date the change takes effect. Supplementary notices may be issued to some ratepayers to account for changes to their services or to the valuation on their property.
Other examples can be:
o Where a change in the rating occurs resulting from a building or plumbing final or a request to commence waste services being processed for the completion of a
structure, and the land will be amended from vacant to a dwelling or residential homesite.
o Additional waste services requested.
o Sales of land from developer and an increase will occur in the valuation.
Discounts are granted if paid on or before the due date just as for general rates notices.


Show All Answers

1. What is Owner-Occupier Status?
2. What is the difference between Owner Occupied and Non Owner Occupied differential rating categories?
3. Why did I get the letter Non Owner Occupied Categorisation with my Rates Notice (issued 1st August 2018)?
4. What must I do if it is my principal place of residence?
5. What must I do if it is not my principal place of residence?
6. What is deemed as suitable supporting documentation for Owner Occupier Status?
7. What if I am purchasing a new property and it is Non Owner Occupied?
8. When will I receive my rates and water notices?
9. How much is the discount on general rates?
10. How do I get the discount on my rates?
11. Can I pay my rates in advance?
12. What happens if I can’t pay my rates by the due date?
13. Will I have to pay interest on my overdue rates?
14. What is a Supplementary Rate notice?
15. Who values my property?