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Frequently Asked Questions

What is Owner-Occupier Status?
Identification of Owner Occupier Status for Rating Purposes applies to all ratepayers who live in their own home, pay rates and contribute to the local community on a day to day basis within Livingstone Shire Council (LSC). To be eligible for the residential Owner Occupied rate categories the ratepayer must submit an application on the property which is the ratepayer’s principal place of residence in order for Council to categorise properties correctly for differential rating. If you would like an application form, please contact Council or visit Councils webpage www.livingstone.qld.gov.au/Onlineservices > Customer Enquiries > Rates > Non Owner Occupier – complete the questionnaire and upload supporting documentation.

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1. What is Owner-Occupier Status?
2. What is the difference between Owner Occupied and Non Owner Occupied differential rating categories?
3. Why did I get the letter Non Owner Occupied Categorisation with my Rates Notice (issued 1st August 2018)?
4. What must I do if it is my principal place of residence?
5. What must I do if it is not my principal place of residence?
6. What is deemed as suitable supporting documentation for Owner Occupier Status?
7. What if I am purchasing a new property and it is Non Owner Occupied?
8. When will I receive my rates and water notices?
9. How much is the discount on general rates?
10. How do I get the discount on my rates?
11. Can I pay my rates in advance?
12. What happens if I can’t pay my rates by the due date?
13. Will I have to pay interest on my overdue rates?
14. What is a Supplementary Rate notice?
15. Who values my property?