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Frequently Asked Questions

What must I do if it is my principal place of residence?
Choose from below options on or before 5 September 2018. Applications and supporting documentation that is received after this date will not benefit from the owner occupier status until the February 2019 Rates Notice.

Please choose from below options;

1. Visit Councils webpage www.livingstone.qld.gov.au/Onlineservices > Customer Requests > Rates > Owner Occupier – complete the questionnaire and upload supporting documentation; or

2. Complete and sign the Notification of Owner-Occupier Status Application Form and return to council via email or post with necessary supporting documentation.

Rates

Show All Answers

1. What is Owner-Occupier Status?
2. What is the difference between Owner Occupied and Non Owner Occupied differential rating categories?
3. Why did I get the letter Non Owner Occupied Categorisation with my Rates Notice (issued 1st August 2018)?
4. What must I do if it is my principal place of residence?
5. What must I do if it is not my principal place of residence?
6. What is deemed as suitable supporting documentation for Owner Occupier Status?
7. What if I am purchasing a new property and it is Non Owner Occupied?
8. When will I receive my rates and water notices?
9. How much is the discount on general rates?
10. How do I get the discount on my rates?
11. Can I pay my rates in advance?
12. What happens if I can’t pay my rates by the due date?
13. Will I have to pay interest on my overdue rates?
14. What is a Supplementary Rate notice?
15. Who values my property?