Your Guide to Council Services During the Festive Season

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Published
21st December 2023

Livingstone Shire Council wishes to inform residents that a number of Council services will take a short break over the Christmas and New Year period, while essential services will remain unchanged.

Livingstone Shire Deputy Mayor Adam Belot said the impact on residents would be minimal, while offering a large part of council’s dedicated workforce the chance to celebrate the season with their loved ones.

"As we embrace the festive spirit, Council remains committed to ensuring essential services and urgent assistance are available throughout the holiday period,” Cr Belot said.

"While our regular operations will pause from 12 pm Friday, 22 December, to Tuesday, 2 January, emergency requests from the community will be promptly addressed.

"Throughout this period, vital services will continue, including the supervision of essential projects, water supply testing, CBD parking oversight, ongoing maintenance, and the management of critical and emergency situations.

"For any urgent Council-related matters during the holiday period, our 24/7 hotline at 1300 790 919 remains active. This includes issues like burst water mains, traffic safety concerns, environmental incidents, and emergency animal incidents.

"Non-urgent concerns can be logged anytime via Council’s Online Services portal.

"On behalf of Council, I extend warm wishes for a joyous and safe holiday season to all our residents."

Key Changes for the Christmas Period:

  • Customer Support Centres, Libraries, and the Depot will close from 12 pm Friday, 22 December 2023, reopening at 9 am on Tuesday, 2 January 2024.
  • The Yeppoon Community Centre and Strengthening Family Connections will close at 12 pm Friday, 22 December, reopening on Monday, 8 January 2024.
  • Waste facilities will be closed on Christmas Day, Monday 25 December, while regular operating hours will be observed on all other days during the festive period.
  • Kerbside bin collections occur 365 days a year, including public holidays. Please place bins out the night before for collection; Christmas Day collections will start at 5 am.
  • The Yeppoon Lagoon pool remains accessible throughout the holidays, including Christmas Day. All other public pools will be closed on Christmas Day and Boxing Day.